The Process
Version 3.0 — Draft · Effective Date: Pending Finalization · Last Updated: April 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Agent," or "Subscriber") and Revelio Process Inc. ("REvelio," "Company," "we," "us," or "our"), governing your access to and use of the REvelio platform, software, mobile applications, and related services (collectively, the "Platform").
By registering for an account, subscribing to any plan, accessing the Platform, or clicking "Accept and Continue" on any terms acceptance prompt, you represent that: (a) you have read and understand these Terms; (b) you are at least 18 years of age; (c) you have the legal authority to enter into this agreement; and (d) your use of the Platform will comply with all applicable laws, regulations, and licensing requirements.
If you are accepting these Terms on behalf of a brokerage, team, or other legal entity, you represent that you have authority to bind that entity, and references to "you" throughout these Terms will refer to that entity.
REvelio is a cloud-based real estate transaction management platform designed for licensed real estate professionals. The Platform provides tools for transaction management, client portal access, showing coordination, document management, AI-powered analysis and content generation, MLS listing search and display, offer comparison, and related features as described at revelioprocess.app.
REvelio continuously evolves the Platform. We may add, modify, suspend, or remove features at any time. We will provide reasonable notice of material changes that negatively affect your existing workflows through in-app notifications or email.
Certain features may be designated as "beta," "preview," or "experimental." These features are provided as-is, may contain bugs, and may be changed or discontinued without notice. Your use of beta features is at your own risk.
The Platform is intended for use by licensed real estate professionals. By registering, you represent that you hold a valid real estate license issued by the appropriate regulatory body for your jurisdiction and that your license is in good standing. You agree to maintain your license in good standing for the duration of your subscription.
You agree to provide accurate, current, and complete information during registration, including your legal name, DRE license number, brokerage affiliation, and contact information. You are responsible for keeping your account information accurate and up to date. REvelio reserves the right to verify your license credentials at any time.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify REvelio immediately at support@revelioprocess.app of any unauthorized use of your account. REvelio is not liable for any loss or damage arising from your failure to protect your account credentials.
Each subscription is for a single named user. You may not share your account credentials or allow others to access the Platform using your credentials. Team features are available under team subscription plans, which allow multiple authorized users under a single brokerage or team.
REvelio offers subscription plans with varying features and pricing as described on the REvelio website. Current pricing is available at revelioprocess.app/pricing. REvelio reserves the right to change subscription pricing at any time with 30 days' written notice to existing subscribers.
Subscriptions are billed on a recurring basis (monthly or annually as selected). Payment is processed through Stripe, Inc., our third-party payment processor. By subscribing, you authorize REvelio to charge your payment method on a recurring basis until you cancel. All fees are in USD and are non-refundable except as required by law or as expressly stated herein.
If a payment fails, REvelio will attempt to notify you by email. Your access to the Platform may be suspended after failed payment attempts. You will be given a reasonable opportunity to update your payment method before account termination.
You are responsible for all applicable taxes associated with your subscription. Where required by law, REvelio will collect and remit applicable sales tax.
REvelio may offer a free trial period for new subscribers. At the end of the free trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. You will be notified by email before your trial ends. REvelio reserves the right to modify or discontinue free trial offers at any time.
Subject to your compliance with these Terms and timely payment of applicable fees, REvelio grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal professional purposes as a licensed real estate professional.
This license does not include: (a) reselling or sublicensing the Platform; (b) using the Platform to provide services to third parties in a service bureau or managed service model; (c) modifying, copying, or creating derivative works of the Platform; (d) scraping, crawling, or automated bulk downloading of Platform data; or (e) reverse engineering any portion of the Platform.
You agree not to use the Platform to: (a) violate any applicable law, regulation, or licensing requirement; (b) transmit any unlawful, defamatory, harassing, fraudulent, or harmful content; (c) infringe any third-party intellectual property rights; (d) interfere with the integrity or performance of the Platform; (e) attempt unauthorized access to any portion of the Platform or its infrastructure; (f) use any robot, spider, scraper, or automated means to access or collect data from the Platform; (g) transmit viruses, malware, or other harmful code; (h) use the Platform in a manner that could disable, overburden, or impair it; or (i) use the Platform for any purpose competitive with REvelio's business.
The Platform provides access to listing data from the California Regional Multiple Listing Service ("CRMLS") and potentially other MLS sources through licensed data feeds. Your access to MLS data through the Platform is subject to your compliance with these Terms and with applicable MLS participation rules and data licensing terms.
MLS data accessed through the Platform may be used only for lawful purposes consistent with your MLS membership obligations. You may not use MLS data to build competing databases, redistribute listing data to unauthorized parties, or use MLS data in any manner that violates CRMLS rules or applicable law.
Based on information from the California Regional Multiple Listing Service (CRMLS) as of the date shown. This information is for your personal, non-commercial use and may not be used for any purpose other than to identify prospective properties you may be interested in purchasing. All information is deemed reliable but not guaranteed. All measurements and all calculations of area are approximate. Information provided is for the consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties that the consumer may be interested in purchasing. REvelio has not independently verified all information, and makes no representations or warranties regarding the accuracy of MLS data displayed on the Platform.
CRMLS and other MLS data providers retain all intellectual property rights in their respective listing data. REvelio's license to display MLS data is conditioned on our continued compliance with applicable data agreements and may be terminated or modified if those agreements change.
REvelio uses artificial intelligence, including Anthropic's Claude API, to power features including but not limited to: AI Assistant, document analysis, listing description generation, market analysis, offer strategy tools, showing prep briefs, and feedback analysis. By using these features, you consent to your transaction data, document content, and prompts being transmitted to Anthropic for processing in accordance with Anthropic's privacy policy.
AI-generated content, analysis, recommendations, and suggestions produced by the Platform are for informational and productivity purposes only. They do not constitute legal, financial, investment, appraisal, or professional real estate advice. You are solely responsible for all professional judgments made using or relying on AI-generated content. AI-generated content may be inaccurate, incomplete, or inappropriate. Always review and verify AI-generated content before sharing it with clients or using it in professional communications.
REvelio does not warrant that AI-generated content is accurate, complete, current, or suitable for any particular purpose. AI models can produce errors, hallucinations, and outdated information. You assume all risk associated with reliance on AI-generated content.
AI-generated content created through the Platform based on your inputs is provided to you for your use in your professional practice, subject to any limitations imposed by applicable law or Anthropic's usage policies. REvelio does not assert ownership over AI-generated content you create through the Platform.
The Platform enables you to invite your clients — buyers and sellers — to a client-facing portal where they can view transaction status, communicate with you, access documents, and perform role-appropriate actions such as confirming showings. You are responsible for all communications and data shared with your clients through the Platform.
You are solely responsible for obtaining all necessary consents from your clients for the collection, storage, and processing of their personal information within the Platform. You represent and warrant that you have all necessary rights, permissions, and consents to input client data into the Platform and to invite clients to access the Portal.
All client communications facilitated through the Platform are under your control and responsibility as the licensed agent of record. REvelio is a technology platform and is not a party to any agency relationship between you and your clients.
The Platform provides a public-facing showing request form that listing agents may share with buyer's agents. When buyer's agents submit showing requests, they are required to provide their DRE license number, name, brokerage, contact information, and attestation of the accuracy of the information provided.
The showing request feature includes an attestation mechanism whereby the requesting agent confirms the accuracy of their submitted credentials. This attestation is not a real-time verification of current license status with the California Department of Real Estate. REvelio makes no guarantee that a submitted DRE license number belongs to the submitting agent or that the license is currently active and in good standing.
REvelio's showing request and coordination features are tools to facilitate communication. You are solely responsible for verifying any requesting agent's credentials independently, complying with your seller's instructions regarding showing approvals, coordinating access to the property safely, and complying with all applicable agency and Fair Housing obligations in managing showing requests.
You agree to use the showing request and coordination features in compliance with all applicable Fair Housing laws, including the Fair Housing Act, the California Fair Employment and Housing Act, and all local fair housing ordinances. You may not use the showing request features to discriminate against any protected class.
The Platform provides document storage and management features through our infrastructure provider Supabase. You may upload transaction documents, reports, and other files to your account. You are responsible for ensuring that documents you upload comply with applicable law and do not infringe any third-party rights.
While REvelio maintains industry-standard data backup practices, REvelio is not responsible for any loss of documents or data. You are strongly encouraged to maintain independent copies of all important transaction documents in accordance with your DRE record-keeping obligations.
Nothing in these Terms supersedes or modifies your obligations under California real estate law and DRE regulations regarding record retention. You are solely responsible for compliance with all applicable record-keeping requirements. REvelio is a productivity tool and is not intended to serve as your sole or primary record-keeping system for regulatory compliance purposes.
"User Content" means all data, information, text, documents, and other materials that you input, upload, or generate through the Platform. You retain all intellectual property rights in your User Content.
By submitting User Content to the Platform, you grant REvelio a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely as necessary to provide the Platform services to you. REvelio does not use your User Content, transaction data, or client data to train AI models or for any purpose other than providing the services described herein.
You are solely responsible for all User Content. You represent and warrant that you have the right to submit all User Content and that your User Content does not violate any applicable law or third-party rights.
REvelio's Privacy Policy, available at revelioprocess.app/privacy, describes how we collect, use, and share your personal information. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
The Platform, including all software, design, user interface, workflows, AI models, text, graphics, logos, and other content created by REvelio, is and remains the exclusive intellectual property of REvelio or its licensors. Nothing in these Terms transfers any intellectual property rights to you except the limited license expressly granted in Section 6.
If you provide feedback, suggestions, or ideas regarding the Platform ("Feedback"), you grant REvelio a perpetual, irrevocable, royalty-free license to use, modify, and incorporate your Feedback into the Platform without compensation or attribution. REvelio is not obligated to implement any Feedback.
"REvelio," "REvelio — The Process," and associated logos are trademarks of Revelio Process Inc. You may not use REvelio's trademarks without prior written permission except as necessary to truthfully describe your use of the Platform.
The Platform integrates with third-party services including Stripe (payments), Supabase (database and authentication), Vercel (hosting), Anthropic (AI), Trestle by Cotality (MLS data), Google Calendar (calendar integration), and Resend (email delivery). Your use of these integrations is subject to the respective third parties' terms and privacy policies. REvelio is not responsible for the availability, accuracy, or actions of any third-party service.
REvelio may add, modify, or remove third-party integrations at any time. We will provide reasonable notice of changes to material integrations. Disconnecting a third-party integration may affect the availability of certain Platform features.
You agree to indemnify, defend, and hold harmless REvelio, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform in violation of these Terms; (b) your User Content; (c) your professional services and client relationships; (d) your violation of any applicable law or regulation; (e) your violation of any third-party rights; or (f) any claim by your clients arising from your use of the Platform.
These Terms begin on the date you first access the Platform and continue until your subscription is terminated by either party.
You may cancel your subscription at any time through your account settings or by contacting support@revelioprocess.app. Cancellation takes effect at the end of your current billing period. You will retain access to the Platform through the end of your paid period.
REvelio may suspend or terminate your account immediately for cause, including but not limited to: violation of these Terms, failure to pay fees, or conduct that REvelio determines poses a risk to the Platform, other users, or third parties. REvelio may terminate your account without cause upon 30 days' written notice.
Upon termination, your license to use the Platform is immediately revoked. REvelio will retain your data for 90 days following termination during which you may export your transaction data and uploaded documents. After 90 days, your data will be permanently deleted. Sections of these Terms that by their nature should survive termination will survive, including without limitation Sections 7, 13, 15, 17, 18, 19, 21, 22, and 23.
Active account data is retained as long as your subscription remains active. After cancellation, data is retained for 90 days during which you may request an export of your transaction data and uploaded documents by contacting support@revelioprocess.app. After 90 days, data is permanently deleted. REvelio will make reasonable commercial efforts to provide a data export in a standard format. REvelio is not responsible for data lost after the 90-day retention window expires.
REvelio reserves the right to modify, update, suspend, or discontinue the Platform (or any part of it) at any time. REvelio will provide reasonable advance notice of material changes via in-app notification or email where practicable. Continued use of the Platform after changes take effect constitutes your acceptance of those changes.
REvelio may update these Terms at any time. Material changes will be communicated by email and in-app notification at least 14 days before they take effect. Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the Platform before the effective date.
These Terms and any dispute arising out of or related to these Terms or the Platform shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Before initiating any formal dispute resolution proceeding, you agree to contact REvelio at support@revelioprocess.app and provide a written description of the dispute and the relief sought. The parties will attempt to resolve the dispute informally for 30 days.
Any dispute not resolved informally shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with arbitration conducted in [County], California. The arbitrator may award the same damages and relief available in court. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information.
These Terms, together with the Privacy Policy and any Order Form or subscription confirmation, constitute the entire agreement between you and REvelio regarding the Platform and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
REvelio's failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.
You may not assign these Terms or your account without REvelio's prior written consent. REvelio may assign these Terms without restriction in connection with a merger, acquisition, or sale of substantially all of its assets.
REvelio shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, government actions, or failure of third-party services.
Notices to you will be sent to the email address on your account. Notices to REvelio should be sent to support@revelioprocess.app. Legal notices should be sent to the mailing address listed in Section 25.
These Terms do not create any partnership, joint venture, employment, franchise, or agency relationship between you and REvelio. You are an independent professional using a software platform.
For general support and account inquiries: support@revelioprocess.app
For legal and compliance matters: legal@revelioprocess.app
For DMCA copyright notices: dmca@revelioprocess.app
Revelio Process Inc. — [Address to be inserted upon entity formation]
Also review our Privacy Policy
END OF TERMS OF SERVICE — ATTORNEY REVIEW DRAFT v3.0